# Process Email

Process Email lets you manually trigger the AI to respond to a specific email, without needing the AI Agent to be enabled.

## How to Use

1. Open an email in Gmail.
2. The MailAgent sidebar will detect the open email.
3. Click the **Process Email** button.
4. The AI will read the thread, generate a response, and either send it or create a draft (depending on your [Draft Mode](https://support.mailagent.email/gmail-addon/draft-mode) setting).

## When the AI Agent is Disabled

When the AI Agent toggle is off, opening an email shows an enhanced view with:

### Email Intent

A brief summary of what the sender is asking for or communicating. This helps you quickly understand the email without reading the full thread.

### Quick Replies

AI-generated reply suggestions based on the email content. Each suggestion shows:

* A preview of the response.
* A **Use** button to create a draft with that response.

Quick replies are great for:

* Common questions with standard answers.
* Acknowledgment emails.
* Simple yes/no responses.

### Custom Reply

If the quick replies don't fit, use the custom prompt field:

1. Enter a description of what you want the reply to say.
2. Click **Generate Reply**.
3. The AI generates a draft based on your instructions and the email context.

The field also shows **suggestions** based on the email content to help you get started.

## When the AI Agent is Enabled

When the AI Agent is on, the sidebar shows a simplified view with just the **Process Email** button. This is useful for:

* Forcing the agent to reprocess an email it already handled.
* Processing an email that arrived before the agent was enabled.
* Generating a response for an email the agent skipped.

## Out of Credits

If you've reached your daily email limit, the Process Email view will display a notification with an option to view your subscription plan and upgrade.